Yes, a complaint can be made by you, even although you have not paid that loan back in complete. Simply make use of our payday advances complaints device in order to make an issue towards the initial loan provider.
This is actually the situation regardless if your loan happens to be passed away to a credit agency or financial obligation collector. But the debt should be informed by you collector of one’s grievance into the loan provider on paper. Your grievance is just contrary to the loan provider, perhaps not your debt collection agency, but you can easily tell them by what you are carrying out.
Then you need to stop paying, cancel any direct debits, inform the lender and let them know why if you really cannot afford to pay the loan back.
It is usually best to attempt to talk with a loan provider straight in the event that you receive a legal letter, a claim form or вЂletter before actionвЂ™, seek advice from an expert if you are having problems repaying a loan, but.